Utilities in the Netherlands often operate large networks that have been built up over long periods of time. Maintaining these networks in a predictable and consistent manner is often quite a challenge. In addition, there is often a need for accepted standard operating procedures that can be effectively transferred to new employees. The transition from task-oriented to process-oriented work and management is also often difficult within utility companies. This also makes it more difficult to actually realize the performance experienced by customers. LMI has extensive experience with utility companies such as water companies, Gasunie, energy suppliers and network operators.

Common issues

  • How can we make asset management processes more transparent, predictable and manageable?
  • How can we achieve the desired culture change to continuous improvement?
  • How can we broaden the focus on customer value beyond the customer service department?
  • How can we meet our major strategic challenges while also improving current services?
  • What can we do to significantly reduce our overall costs?
Sparring about your issue?

Our director René is happy to think with you without any obligation.  

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Incompany training needs?

Our training courses can also be provided in-company. Feel free to call us if you would like to spar or get advice on your (customized) training issue. We are happy to think along with you!

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Consulting opportunities

There are many different organizational issues where Lean can help. We have extensive experience in advisory and consultancy issues in the implementation of a Lean process. We use methods such as Strategy Deployment, A3, Gemba Walking, Kaizen, Problem Solving, Coaching On The Job and Training Within Industry. In doing so, we achieve great results and engagement with our clients at all levels of the organization. Let us help with your issue!

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Customer experiences

LMI provides training for E.ON for the various Belts, including the Lean Black Belt and Black Belt Lean Six Sigma. They also provide full certifications for our employees and are our sparring partner for various issues. I am very satisfied with the professionalism and flexibility of LMI and also with the thinking along by the LMI consultants. I can highly recommend LMI!

Huibert-Jan den Hartog

VP & Associate Director, E.ON

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