During Day 1 of our Problem Solving Workshop, we dive straight into the world of practical problem solving. You will learn concrete techniques that you can immediately apply in your own work.

We focus on three powerful problem-solving methods, complemented by techniques for early recognition of problems:

• 4C (Simple Problem Solving): For quick and effective approaches.
• 4SPS (4-Step Problem Solving): A structured method for more complex problems.
• Learning to see problems: Develop a keen eye for potential bottlenecks.

The techniques are clearly explained, but the true emphasis is on intensive, practical practice with recognizable real-life situations. In this way, you transform theory directly into concrete skills.

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On Day 2 of the workshop, we will dive deeper into advanced techniques for solving more complex problems, complemented by essential skills that are indispensable here. We will work intensively with the Problem Solving A3 method, a powerful tool for structured problem analysis and problem solving.

Within the Problem Solving A3 we include:

• Specific additional skills: Essential for effective use of the A3 method.
• Advanced techniques: For in-depth problem analysis and devising robust solutions.
• Practical examples of Problem Solving A3s: To see theory directly in successful applications.
• Interactive exercises: Where you immediately put into practice the techniques learned.
• Coaching team leaders and operators: Learn how to guide others in their problem-solving skills.

As a participant, you will also receive two valuable books:

• Problem solving 101: a simple book for smart people
• The A3 workbook: unlock your problem-solving mind (English, a practical exercise book full of commonly used techniques for A3 and problem solving).

These materials support your learning and provide a continuing reference for your continued development in problem solving.

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