€ on request
2 days
incompany
LEAN WORKSHOPS

Problem Solving Workshop

The same problems keep cropping up. Here’s how to solve them once and for all. Every organization has them: problems that pop up time and time again. The same complaints, the same delays, the same discussions. Not because people aren’t doing their best, but because they’ve never learned to look at the root cause. In two intensive days, you’ll learn how to thoroughly analyze problems, tackle them systematically, and solve them permanently. No theory for theory’s sake, but methods you can apply as early as the next day.

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Who is this for?

  • Managers and team leaders who want to equip their team with a structured method of problem solving.
  • Professionals who regularly encounter inefficiencies, quality deficiencies or unnecessary delays in their work.
  • Employees in manufacturing, logistics, healthcare or office environments who want to improve processes independently.
  • Anyone who wants to foster a culture of continuous improvement (Kaizen), from the shop floor to management.
  • Project leaders who want to expand their skills with proven Lean to successfully complete projects.
Be convinced

What will this training bring you?

You know where the real problem lies. Not the symptoms, but the root cause. No more gut feelings—just structured analysis.
1
You know which method to use in each situation—from a quick 4C for day-to-day disruptions to a full A3 for recurring structural issues.
2
You’ll learn how to help others see things from a different perspective. Managers will learn how to coach their teams in problem-solving, ensuring that knowledge isn’t confined to just one person. The result? Fewer repeat errors, shorter turnaround times, and a team that embraces problems rather than avoiding them.  
3

This is what you will learn

A number of different ways to research, analyze problems and determine solutions are covered. This will help you work well on your own problems and solve them!

Day 1

On Day 1 of our Problem Solving Workshop, we’ll move from symptoms to causes. Most teams solve the wrong problem. On Day 1, you’ll learn how to prevent that. You’ll work with three methods you can immediately apply on the job:
‍4C for quick, straightforward problems; 4-Step Problem Solving for more complex issues; and techniques for identifying problems early on—before they escalate.

The focus is on practicing with situations from your own work experience. No fictional cases, just real-world challenges you’ll recognize.

Day 2

On Day 2 of the workshop, we will dive deeper into advanced techniques for solving more complex problems, complemented by essential skills that are indispensable here. We will work intensively with the Problem Solving A3 method, a powerful tool for structured problem analysis and problem solving.

Within the Problem Solving A3 we include:

  • Specific additional skills: Essential for effective use of the A3 method.
  • Advanced techniques: For in-depth problem analysis and devising robust solutions.
  • Practical examples of Problem Solving A3s: To see theory directly in successful applications.
  • Interactive exercises: Where you immediately put into practice the techniques learned.
  • Coaching team leaders and operators: Learn how to guide others in their problem-solving skills.

As a participant, you will also receive two valuable books:

  • Problem solving 101: a simple book for smart people
  • The A3 workbook: unlock your problem-solving mind (English, a practical exercise book full of commonly used techniques for A3 and problem solving).

These materials support your learning and provide a continuing reference for your continued development in problem solving.

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What are the costs?

Our Problem Solving workshop is designed specifically for your organization and is delivered exclusively in-company. This means maximum relevance to your team!

We work with groups of minimum 6 to maximum 8 participants to ensure personal attention and effective interaction. Do you have specific needs for the planning, content or focus of the program? No problem! We are happy to tailor the workshop completely to your unique situation and learning goals.

Please contact us to discuss your needs and receive a tailored proposal.

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