Financial and business services is a very diverse industry, with various types of work with very specific processes and solutions for customers. This also means that improvement often takes very diverse forms. From digital solutions to robotization, from using scrum boards to methods for getting new people acquainted with an organization's services very quickly. So many branches of services there are, so many challenges that organizations in this sector face. Especially in this industry we see many developments following each other in rapid succession, and the competition sometimes comes from unexpected quarters. A great industry to get started with Lean and related techniques!
Common issues
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Some of our clients within the
Financial/Business Services
industry
Our training courses can also be provided in-company. Feel free to call us if you would like to spar or get advice on your (customized) training issue. We are happy to think along with you!
View our coursesThere are many different organizational issues where Lean can help. We have extensive experience in advisory and consultancy issues in the implementation of a Lean process. We use methods such as Strategy Deployment, A3, Gemba Walking, Kaizen, Problem Solving, Coaching On The Job and Training Within Industry. In doing so, we achieve great results and engagement with our clients at all levels of the organization. Let us help with your issue!
Lean is a way of improving processes. The goal is to help customers as well as possible at the lowest possible effort and cost. Of course, you are a customer yourself and you want to be helped as well as possible, whether in the hospital, in the supermarket or when ordering something online. With Lean you look at how you can deliver your service or product to your customer as smartly as possible, in the shortest possible time. When we talk about Lean, we often talk about the different Lean principles, Lean methods and Lean techniques with which you can improve processes and thus your work. For more information on what is Lean, read the full article here.
A Lean transformation is a tilt of the entire organization from the current to desired future situation. Using Lean , the organization is redesigned. Customer, customer value and continuous improvement become the common thread throughout the organization. A Lean transformation requires learning a new way of thinking and acting. This way is not characterized by implementing a series of steps or solutions, but by addressing key questions about purpose, process and people. The video below from our Lean Global Network describes the Lean Transformation Model, narrated by Lean veteran John Shook.
Want to learn more about how we at Lean Management Institute work with the Lean Transformation Model? Then read on here.
In this article we briefly explain to you what Lean, Agile and Scrum methodologies are and what are the similarities and differences between them. Continue reading on the page "What is the difference between Lean, Agile and Scrum."