Financial/Business Services

Financial and business services is a very diverse industry, with various types of work with very specific processes and solutions for customers. This also means that improvement often takes very diverse forms. From digital solutions to robotization, from using scrum boards to methods for getting new people acquainted with an organization's services very quickly. So many branches of services there are, so many challenges that organizations in this sector face. Especially in this industry we see many developments following each other in rapid succession, and the competition sometimes comes from unexpected quarters. A great industry to get started with Lean and related techniques!

Common issues

  • What can we do to improve our sales and margin?
  • What can we do to address our workforce shortage?
  • We have grown rapidly and have never mapped our processes, can you help us with this?
  • Can you help us improve the quality of our processes?
  • How can we improve the turnaround time of customer inquiries?
  • What can we do to better organize planning?
  • How could we smartly expand our range of services without growing in staff size?
Sparring about your issue?

Our director René is happy to think with you without any obligation.  

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Incompany training needs?

Our training courses can also be provided in-company. Feel free to call us if you would like to spar or get advice on your (customized) training issue. We are happy to think along with you!

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Consulting opportunities

There are many different organizational issues where Lean can help. We have extensive experience in advisory and consultancy issues in the implementation of a Lean process. We use methods such as Strategy Deployment, A3, Gemba Walking, Kaizen, Problem Solving, Coaching On The Job and Training Within Industry. In doing so, we achieve great results and engagement with our clients at all levels of the organization. Let us help with your issue!

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