Dashboard

A one-page measurement tool that includes the few critical end-of-pipe (downstream) and process (upstream) criteria related to a strategy or action plan (see illustration). A leader can use a dashboard to do the Check and Adjust of a Plan, and it provides real-time criteria for real-time feedback. Value stream maps and dashboards are tools that complement each other; using value stream maps, leaders can formulate crucial questions to be answered during the Plan phase of the Plan-Do-Check-Act (PDCA) cycle, while the questions that emerge using dashboards should be answered during the Check and Adjust phase of this cycle.