To improve (or transform), an organization must focus on 3 Ps: Purpose, Process, People.

1. Purpose: What is the purpose of our organization? What need in society can we meet? In other words, what is customer value?
2. Process (Process): How can we continuously improve? In other words: designing and managing efficient processes.
3. People (People): How can we respect everyone by making their work meaningful, and how can we actively engage and develop everyone?

Aligning purpose, process and people is the central task of management.

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