The managing director in the Netherlands got his hands on one of our Lean books, and after a 20-year career in Japan, he recognized the way of working.
He invited the Lean Management Instituut to help greatly improve the organization in the Netherlands as well with the help of Lean , with positive effects on the way of working, cooperation with dealer organizations as well as on financial results. We then helped several dealers optimize their organization, from workshop to sales. The Volvo Business System is based on our knowledge and experience and is now being implemented worldwide.
