INTERVIEW - In this interview, Lynne Smith discusses the possibilities and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.

Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation

Interviewers: Roberto Priolo and Steve Bell

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Many thanks to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview possible!

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