Roberto Priolo is editor at the Lean Global Network and Planet Lean
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SKC sells and services equipment for various industries. After their initial experiments with Lean to reduce lead time for importing spare parts, SKC is spreading the methodology to workshops and other areas of the company. This story shows how clarity about the direction the company should take and a commitment from leadership to guide people along the way are two of the most powerful factors that make change possible. Thank you to Lean Institute Chile for facilitating this visit.